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LIMITED WARRANTY STATEMENT
QL Label Printers Category |
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This limited warranty is provided by Brother International Australia (BIA) to the original purchaser (customer) of a Brother brand QL Label Printer purchased on or after 1st July 2008. |
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Unless otherwise stated by BIA, the warranty is for a period of (36) thirty six months, from the date of purchase by the customer. This limited warranty only covers products imported into Australia by BIA. |
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Should the product fail within the first (12) months of the above warranty period, the customer must contact the BIA Product Support Centre for assistance; or if the Brother Product Support is unable to assist, the customer will be advised to contact the original place of purchase for replacement. |
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Should the product fail after the (12) months but before the (36) months of the warranty has expired, the customer must contact the BIA Product Support Centre for assistance; or if the Brother Support Centre is unable to assist, the customer will be advised to send the machine to the Brother Technical Service Centre where it will be either repaired or replaced. The machine replacement may be new or refurbished depending on availability. |
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If the QL Label Printer was purchased before 1st July 2008 the standard warranty of (12) twelve months customer returns to base (nearest authorized repairer) for repair will apply. The customer can also contact the BIA Product Support Centre for assistance. This limited warranty only covers products imported into Australia by BIA. |
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Excluding travel charges where applicable, the product will be repaired with free parts and labour, if the fault is a consequence of a manufacturers defect in material or workmanship. All replaced parts or products shall become the property of BIA. |
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This limited warranty does not include accessories and consumable items, cleaning, normal wear and tear, damage caused by accident, neglect, misuse, improper installation or operation, acts of God, including but not limited to lightning flood earthquake and fire, foreign matter entering the product such as liquid, moisture, insects or dirt or any damage caused from service, maintenance, modification or tampering by anyone other than a BIA authorised repairer, or with the use of supplies, consumable items, or add on products that are non Brother products. |
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Operation of the product in excess of the specifications or intended purpose, use on electrical voltages other than shown on the rating plate, or use with the serial number or rate label removed, shall be deemed abuse and all repairs thereafter shall be the sole liability of the customer. |
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The customer is responsible for transporting (including packaging, postage, transportation and insurance costs) the faulty product to the place of purchase or to the Brother Technical Service Centre with proof of purchase in the form of a sales receipt, including date and place of purchase. |
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Damage caused during transportation by failing to package the product correctly will not be covered by the warranty. |
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This limited warranty ceases when the product is rented, sold or otherwise disposed of by the customer. |
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This limited warranty is given in lieu of all other expressed warranties, implied warranties or conditions of merchantability, quality or fitness, whether or not limited to the duration of this limited warranty. In the event that this product shall prove defective in material or workmanship, the customer’s sole remedy shall be the repair or remedy as stated in this limited warranty statement and under no circumstances shall BIA be liable for any loss or damage, direct, incidental or consequential, arising out of the use or inability to use this product caused by any defect in the product. |
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Nothing contained in this limited warranty statement shall be deemed to restrict any warranty required to be given under the Trade Practices Act (Commonwealth of Australia) or any consumer legislation of any state of Australia but BIA's liability for breach of warranty is limited to the fullest extent permitted by that legislation. |
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This limited warranty statement is subject to change without notice. |
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1st July 2008 |
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