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LIMITED WARRANTY STATEMENT
Multi–Function Centre (MFC), facsimile, printers or P-touch labellers Categories |
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This limited warranty is provided by Brother International Australia (BIA) to the original purchaser (customer) of a Brother brand Multi – Function Centre, facsimile, printers or P-touch labellers. |
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Unless otherwise stated by BIA, the warranty is for a period of (12) twelve months, from the date of purchase by the customer. This limited warranty only covers products imported into Australia by BIA. |
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Should a product fail within the above warranty period, the customer must contact the original place of purchase to arrange repair; or contact the BIA Product Support Centre if Next Business Day (NBD) on-site warranty is part of the product’s Standard Warranty. |
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NBD on-site warranty is applicable only to products as nominated by BIA. NBD is based upon best effort next day response once a call has been logged with Brother’s Product Support Centre. For applicable product, NBD on-site warranty service is available within 50km of the GPO in Melbourne, Sydney, Adelaide, Perth, Brisbane, Canberra; otherwise 30km within the radius of a Brother nominated Authorised On-Site Warranty Centre. It is the responsibility of the customer to ensure that a Brother Authorised On-Site Warranty Centre is available in their location prior to the product purchase. The customer is responsible for the appropriate travel charges for service required outside the BIA available service locations; alternatively, the service during the BIA stated warranty period is Return to Base. |
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Excluding travel charges where applicable, the product will be repaired with free parts and labour, if the fault is a consequence of a manufacturers defect in material or workmanship. All replaced parts or products shall become the property of BIA. |
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This limited warranty does not include maintenance kits (periodic or otherwise), accessories and consumable items, cleaning, normal wear and tear, damage caused by accident, neglect, misuse, improper installation or operation, acts of God, including but not limited to lightning flood earthquake and fire, foreign matter entering the product such as liquid, moisture, insects or dirt or any damage caused from service, maintenance, modification or tampering by anyone other than a BIA authorised repairer, or with the use of supplies, consumable items, or add on products that are non Brother products. |
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Operation of the product in excess of the specifications or intended purpose, use on electrical voltages other than shown on the rating plate, or use with the serial number or rate label removed, shall be deemed abuse and all repairs thereafter shall be the sole liability of the customer. |
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The customer is responsible for transporting (including packaging, transportation and insurance costs) the product to and from the BIA authorised repairer with proof of purchase in the form of a sales receipt, including date and place of purchase, where the standard warranty for the product is return to base (RTB). |
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Damage caused during transportation by failing to package the product correctly will not be covered by the warranty. |
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This limited warranty ceases when the product is rented, sold or otherwise disposed of by the customer. |
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This limited warranty is given in lieu of all other expressed warranties, implied warranties or conditions of merchantability, quality or fitness, whether or not limited to the duration of this limited warranty. In the event that this product shall prove defective in material or workmanship, the customer’s sole remedy shall be the repair or remedy as stated in this limited warranty statement and under no circumstances shall BIA be liable for any loss or damage, direct, incidental or consequential, arising out of the use or inability to use this product caused by any defect in the product. |
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Nothing contained in this limited warranty statement shall be deemed to restrict any warranty required to be given under the Trade Practices Act (Commonwealth of Australia) or any consumer legislation of any state of Australia but BIA's liability for breach of warranty is limited to the fullest extent permitted by that legislation. |
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This limited warranty statement is subject to change without notice. |
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1st July 2008 |
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